AX/4E titleiichecklist.com
The free ADA Title II web accessibility checklist

FREE TITLE II READINESS QUIZ · TRANSIT

Could this happen at your transit agency?

A rider who relies on assistive technology can't read a route-change notice or a service disruption alert, and misses work, school, or a medical appointment. Transit information affects daily life, and your riders include more disabled people than almost any other public service. Five scenarios show where you stand. Most transit authorities have until April 26, 2028.

April 26, 2027Large public entities (population 50,000 or more)
April 26, 2028Small entities and special district governments
WCAG 2.1 AAThe required standard for web content and mobile apps

Transit authorities organized as special district governments have until April 26, 2028. An agency that is a department of a 50,000+ city or county faces April 26, 2027.

Could this happen to us? Take the quiz Get the full checklist

QCould this happen to us? The 5-scenario quiz

Two minutes, no email required. Each scenario is real and each has an easy next step. "Not sure" counts as no, because if you're not sure, nobody owns it yet.

1. Can riders access schedules, route changes, alerts, fare information, and service updates?

What if: A rider who relies on assistive technology cannot read a route-change notice or service disruption alert.

Why it matters: Transit information can affect work, school, healthcare, and daily life; a missed notice is a missed day.

2. Could a blind rider plan a trip on your website tonight?

What if: They open the trip planner and can't operate the stop selector or read the results with a screen reader.

Why it matters: The trip planner is the front door to your service for blind and low-vision riders.

3. Are your timetables and system maps available as more than PDFs and images?

What if: A rider needs the new schedule; it exists only as a print-layout PDF and a map image with no text alternative.

Why it matters: Information posted as images or print PDFs is invisible to assistive technology even though it's 'online.'

4. Can riders apply for and book paratransit online accessibly?

What if: The paratransit application itself is an untagged PDF that the riders it exists for can't complete.

Why it matters: Your paratransit users are, by definition, the riders this rule protects.

5. Do contracts with your fare, arrival, and app vendors require accessibility, and does someone own this?

What if: The fare app fails for a rider; the vendor's contract says nothing, and no one at the agency owns web accessibility.

Why it matters: Vendor-run rider tools under contract are your responsibility, and unowned obligations don't get met.

What counts as transit web content?

Agency site, trip planner, real-time arrival tools and apps, fare purchase and reload, paratransit application and booking, rider alerts by web, email, and text, contracted third-party tools, schedules, and system maps.

The transit-specific traps

Schedule PDFs built for print; map images with no text equivalent; alert systems that post images of text; fare apps never tested with a screen reader; and paratransit forms inaccessible to their own users.

What's the easy next step?

You don't need to fix everything this month. You need a list, an owner, and a start. The free checklist gives you all three: 5 plain-language items for whoever runs the office, 10 technical items for whoever runs the website.

Get your Title II checklist Start with a simple readiness review

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Questions people ask

Which deadline applies to a transit authority?

Special district governments have until April 26, 2028 regardless of size. Transit run as a city or county department follows that jurisdiction's deadline.

Are third-party apps using our GTFS feed our problem?

Apps you contract for are. Independent apps using your open data generally are not, but your own tools must still conform.

Does this overlap with DOT ADA rules?

Yes, transit also has DOT ADA obligations for service. The DOJ web rule adds a specific technical standard, WCAG 2.1 AA, for web content and apps.

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